Frequently Asked Questions
WHAT'S INCLUDED IN THE PRICE?
All Houseboats Have:
- Full height ceilings
- Separate bedrooms
- All bed and bath linen included with you hire (a fitted sheet is provided, if you require a “top sheet” you are welcome to bring along).
- Carpet and/or vinyl flooring is layed throughout.
- Dinghy with Oars (Motor extra)No matter which Houseboat you choose, the on board facilities include, a comfortable lounge area containing a colour TV with DVD Player, fully functional kitchen, with all crockery, cutlery, large gas fridge/freezer, ice chest, four burner upright gas stove with oven & griller, marine toilet with holding tanks and treated discharge system, full size shower and gas hot water.In addition, an outdoor setting compliments your upper deck, BBQ’s on each vessel with eskys to add to the relaxation you will experience while on your Fantaseas Houseboat Holiday. The Spas are located on the top deck of each Spa Boats plus these vessels also have 240 volt power with generators on board the vessel.All you need to bring is your food, drinks, beach towels, personal items and toiletries. On booking you will receive a list of what is on board the vessel you have hired to assist with your packing.
PROVISIONS FOR YOUR HOLIDAY
Our local crews will generally have their shopping prior to arrival, we supply trolleys for you to use and load directly onto your chosen vessel. For our interstate crews, we have a shopping complex 5 minutes away to collect your groceries or you can order online with Coles or Woolworths who deliver to our Marina.
For any special occasion we are happy to assist if you if you require flowers, wine or any item you would like on board for your arrival. Just let us know when making your booking.
Our parking area is located directly next to the Hope Harbour Marina office under a boom gate, once you have placed all of your belongings onto the houseboat we will direct you to the parking area. There is no extra charge for cars with trailers. The marina charges $15 for a weekend, $30 for a mid-week or $50 weekly. We also have a boat ramp located next to our office for your convenience.
CREDIT CARD PAYMENTS
We accept all major Credit Cards (except Diners), American Express will incur a 3.5% fee on your booking.
We will accept Cheques made payable to Fantaseas Houseboats 14 days in advance of your Houseboat Holiday.
We do have an EFTPOS machine in our office to pay for your Houseboat Holiday but we are not able to process cash withdrawals from your Savings or Cheque Accounts.
CAN WE STAY ON THE MARINA AT HOPE HARBOUR MARINA?
You are welcome to stay on the marina throughout your stay, we can pilot your vessel in and arrange a security key for you to access the marina gate. We will need to arrange this so please let us know in advance.
WHAT TIME DO I COLLECT THE VESSEL?
All Houseboats are available from 2.30pm and must be returned by 9.00am on your day of departure. If your vessel is available to board early we will certainly have you out on the water as soon as we possibly can.
We will endeavour to contact all hirers a few days in advance of boarding with times.
IS FISHING EQUIPMENT SUPPLIED?
We do have fishing rods available for purchasing from our Marina office. We also stock bait if this is required and ice (both 5kg block and 5kg crush).
DO I NEED A BOAT LICENCE?
No. You do require a full driver’s license and proof on arrival.
We recommend that you consider Travel Insurance in the unforeseen event of having to cancel your Houseboat Holiday.
FUEL AND WATER ON THE HOUSEBOATS?
All fuel and water is provided on the vessel on collection, you will not be required to re-fuel as this is done on return of vessel. The fuel is currently $30 per running hour for ALL vessels, except Ocean Spirit Spa which is $40 per running hour and Pure Paradise is $45 per running hour. All vessels have a fuel meter on board for you to do as little or as much travel as you wish. Vessels with generators are charged at $6 per running hour.
CAN I BUY SUPPLIES?
Tippler’s Cafe has re-opened again and there is also a kiosk where they supply bread, milk and ice if required. You can also access areas with your tender to go ashore.
All maps are provided on each vessel and are marked accordingly where there are shops and restaurants.
CAN I BRING MY OWN TINNIE, WHERE DO I LAUNCH THIS?
Yes you can. At our new destination we have a boat ramp located directly next to all of the fleet, just let one of the girls in the office know and we will unlock the gate to launch.
CAN I BRING MY DOG?
Unfortunately while you are traveling on our houseboats you are in a Marine National Park we also need to adhere to health and safety regulations.